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Wedding Feedback - Royal Pines Resort Gold Coast

WEDDING FEEDBACK

That old adage, "If you don't ask, you'll never know" is very true when it comes to hospitality...that's why we ask!

If you could spare a moment to complete this questionnaire we would be most grateful.

Expectations: Exceeded Met Below
STAFF & SERVICE:      
Was our Wedding Coordinator responsive to your requests?
Was our Wedding Co-ordinator helpful in the organisation of your Wedding?
During your wedding reception & ceremony was the banquets staff available to handle your requests?
Were you satisfied that requests were handled quickly and efficiently?
Were you satisfied with the standard of service you received for your wedding?
Were your expectations met in regard to themeing?
FACILITIES:      
Did the Royal Pines Chapel meet your expectations?
Did your Reception Venue meet your expectations?
Were you pleased with the set up of the wedding facilities?
Was the standard of Food & Beverage presented to your liking?
Were you satisfied with the service from our Front Reception staff?
Were you satisfied with the service provided by Group Reservations?
Were you satisfied with the Golf & Sports services and facilities?
OVERALL SATISFACTION Yes   No
Would you return to RACV Royal Pines Resort?  
Would you recommend RACV Royal Pines Resort to family, friends & colleagues?  
 
If so, please provide details (name, company and phone number or email) of anyone you know who may be interested in holding an event at RACV Royal Pines Resort.
Please describe what you liked most about RACV Royal Pines Resort?
Were there any services, facilities or additional requests that the Resort was unable to provide?
Please name any particular employee(s) that assisted to make your event a success?
 
Contact Name
Company Name
Phone
Email
Name of the Event Coordinator at your company
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